Privacy Policy

This Privacy Policy explains how Eastern Shore Core (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or book services through our online booking platform.


Information We Collect

When you book a class, purchase a package, or contact us, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Booking and attendance information
  • Purchase history


Payments

Payments are processed through our third-party booking and payment provider, Arketa, and its payment processors. Eastern Shore Core does not store full credit card numbers.


How We Use Your Information

We use your information to:

  • Provide services you request (including booking, scheduling, and purchases)
  • Communicate regarding classes, schedule changes, and studio updates
  • Send administrative messages related to your account
  • Improve our services and operations
  • Text and Email Communications


If you provide your phone number or email address, you may receive messages related to bookings, schedule updates, and other studio communications. You may opt out of marketing communications at any time by using the unsubscribe link in an email or replying STOP, where applicable.


Sharing Your Information

We do not sell your personal information. We may share your information with service providers who support our operations (such as scheduling, payment processing, and email/text communication tools) only as necessary to provide services to you.


Data Security

We take reasonable steps to protect your information. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we work to safeguard your data.


Your Choices

You may request to update or delete your personal information by contacting us at nicole@easternshorecore.com. Please note that we may retain certain records as required for legal, tax, or operational purposes.


Contact Us

If you have questions about this Privacy Policy, please contact:
Eastern Shore Core
Salisbury, MD
nicole@easternshorecore.com