FREQUENTLY ASKED QUESTIONS

We’re at 2324 W Zion Rd, in the blue and bronze Professional Center across Route 13 from the Centre at Salisbury (formerly Meta Yoga’s location).

Yes! Parking is available right outside the studio, making it easy and convenient to get to class.

For reformer classes, everything is provided. For mat classes, you’re welcome to bring your own mat, but we also provide Jade Yoga Harmony mats, which are very grippy and perfect for hot classes, along with a full set of high-quality props.

You’re welcome to arrive a few minutes early to settle in. If another class is in session, you can relax in our lounge and boutique area, where you’ll find cubbies for your belongings, two restrooms, a water-filling station, drinks for purchase, and a curated boutique with studio essentials.

Reformer classes are capped at 10 students, and Hot Mat Pilates classes at 15, so you’ll always get personal attention in a small-group setting.

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If you cancel more than eight hours in advance, your credit will be refunded to your account. Late cancellations or no-shows will result in the forfeiture of credit and incur a $10.00 late cancellation fee. We understand that life can be unpredictable, but in extenuating circumstances, please reach out so we can resolve late cancellations on a case-by-case basis.

Yes! You can pause your membership once per year for up to 30 days — just email us before your billing date.

We don’t offer refunds, but our class packs and memberships are flexible. If something unexpected arises, please don't hesitate to reach out—we’ll work with you to find a fair solution that works for everyone.

Yes! Monthly memberships include one guest pass per month, which can be used to bring a friend to class. In addition, you can always use your own credits to book a spot for someone else at any time.

You’ll get a notification as soon as a spot opens and you’re added to the class. Be sure to check your email (and text, if enabled) so you don’t miss it! If you’re unable to make a class you’ve joined the waitlist for, please remove yourself so another client has the chance to attend.

All of our classes can be beginner-friendly! Our guidance and cueing are clear, with personalized attention available to every student. Adjustments and corrections are often subtle, helping you learn to move well within your own body. If you’d like a slower introduction, our Relaxed Reformer class moves at a gentler pace with slower transitions and a quieter environment. You may also consider starting with a Private Session for one-on-one support.

Yes—with modifications. Please let your instructor know before class so we can support you safely. For individualized needs, a private session is often the best place to start. For hot mat classes, exercising in heat with certain conditions may not be recommended. Always consult your physician before beginning any new exercise program.

Grip socks are required on reformers for safety. On the reformer, please tie long hair back and avoid loose clothing. For mat classes, bare feet are fine. Comfortable, stretchy clothes are best. We have grip socks available for purchase, or you may borrow from our clean “borrow socks” basket if needed.

We take cleanliness seriously so you can focus on your practice. Every reformer comes with a glass spray bottle of our all-natural Koala Eco cleaning solution, made from peppermint and mandarin essential oils. Reformers, props, and mats are sanitized after every class, and the studio undergoes regular deep cleaning to maintain a fresh and inviting space.

We do not have showers in the studio. However, we provide two gender-neutral single bathrooms with locks, hooks for clothing, and a variety of amenities to freshen up after class. You’ll find washcloths, single-use face washcloths, sponges, Q-tips, dry shampoo, ceramic hair dryers with multiple attachments, body wash, body spray, wipes, and other personal hygiene products to help you feel refreshed before heading out.

Our Hot Mat Pilates classes use infrared heating panels, which gently warm the body from the inside out — similar to the warmth of the sun, without UV rays. This creates a more comfortable, penetrating heat that helps muscles relax and increases circulation. A traditionally “heated room” warms the air, which can sometimes feel stuffy or overwhelming. Infrared heat feels cleaner and more natural, allowing you to focus on your breath and movement without the heavy air of a conventional hot room.